Returns & Exchanges
At ERABYDJZINHLE, we want you to love your fashion pieces, but if you are not completely satisfied, we offer a 14-day return policy for items in their original, unworn condition. Please note that for hygiene reasons, earrings and certain accessories cannot be returned unless they are defective.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a Return Authorization number.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are attached and the invoice is included.
Ship the Package
Send your parcel via a trackable courier service to the address provided by our support team; please keep your tracking receipt.
Inspection and Refund
Once we receive and inspect your items, we will process your refund or store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing